Terms of service

Terms of Service

Last updated: September 1, 2026

Welcome to Gavvya Farms.

These Terms of Service explain the rules that apply when you visit our website, browse our products, create an account, place an order, or use any of the services we provide through our online store.

Our store is powered by Shopify, which provides the technology that allows us to operate our online store.

By using our website or placing an order with us, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.

1. Using Our Website

You are welcome to browse and use our website for personal and legitimate purposes.

When using our website, you agree not to:

  • Use the website for any unlawful or fraudulent purpose.

  • Attempt to gain unauthorized access to our website, accounts, systems, or data.

  • Interfere with the normal operation or security of our website.

  • Copy, reproduce, modify, or distribute our website content without permission.

  • Use automated systems or methods to access or collect information from our website in a way that could harm or disrupt our services.

  • Provide false, misleading, or inaccurate information when placing an order or creating an account.

We reserve the right to restrict or terminate access to our website if we reasonably believe someone is misusing our services or violating these Terms.

2. Products and Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices, availability, and other information displayed on our website are accurate and up to date.

However, there may occasionally be differences between the product shown on your screen and the actual product, including differences caused by your device, display settings, packaging updates, or changes made by manufacturers.

We reserve the right to:

  • Update product information.

  • Change product prices.

  • Modify or discontinue products.

  • Limit the quantity of products available for purchase.

  • Correct errors or inaccuracies on our website.

Any changes generally apply from the time they are published on the website and do not affect orders that have already been confirmed, except where required by law.

3. Prices and Payments

All product prices displayed on our website are subject to change.

The price applicable to your order will generally be the price displayed at the time you complete your purchase.

You agree to provide accurate and complete payment and billing information when placing an order.

We use third-party payment providers to securely process payments. We do not control the policies or processing systems of these payment providers.

An order is considered successfully placed only after the payment has been successfully authorized or otherwise confirmed.

4. Orders

When you place an order with Gavvya Farms, you are making a request to purchase the products selected by you.

After receiving your order, we may send you an order confirmation or other communication acknowledging that we received your order.

Receiving an order confirmation does not necessarily mean that we have accepted every part of the order.

We may cancel or refuse an order in certain situations, including:

  • The product is unavailable.

  • There is an error in the product description or price.

  • We suspect fraudulent or unauthorized activity.

  • The shipping information is incorrect or incomplete.

  • We are unable to process the payment.

  • There are circumstances beyond our reasonable control.

If we cancel an order after you have already paid, we will arrange an applicable refund according to our Refund & Return Policy.

5. Shipping and Delivery

We will make reasonable efforts to process and ship your order within the applicable processing timeframe.

Delivery times are estimates and may vary depending on your location, shipping partner, weather, holidays, transportation conditions, and other circumstances outside our control.

Once an order has been handed over to the shipping or delivery partner, delays caused by the carrier may be outside our direct control.

For more information, please see our Shipping Policy.

6. Returns and Refunds

If you are not satisfied with your purchase or there is an issue with your order, you may be eligible for a return or refund depending on the circumstances and the applicable return conditions.

Please contact us before returning a product so that we can guide you through the process.

Once an eligible returned product has been received and the return has been approved, we will process the refund within 3 days.

The time taken for the refund to appear in your account may depend on your bank or payment provider.

For complete information, please refer to our Refund & Return Policy.

7. Accounts

Some features of our website may require you to create an account.

If you create an account, you are responsible for:

  • Providing accurate information.

  • Keeping your account information up to date.

  • Keeping your password and login details secure.

  • Keeping your account credentials confidential.

  • Not allowing unauthorized people to use your account.

If you believe someone has accessed your account without permission, please contact us as soon as possible.

We may suspend or terminate an account if we reasonably believe it is being misused or used in violation of these Terms.

8. Reviews, Comments and Other Content

If we allow you to submit reviews, comments, photographs, feedback, or other content, you are responsible for the content you submit.

You agree that your content will not:

  • Be unlawful, abusive, threatening, defamatory, or misleading.

  • Infringe someone else's copyright, trademark, privacy, or other rights.

  • Contain malicious software or harmful code.

  • Impersonate another person or business.

  • Be submitted for fraudulent or deceptive purposes.

By submitting content to us, you give Gavvya Farms permission to use, reproduce, display, and publish that content for legitimate business purposes, including displaying customer reviews or improving our services, subject to applicable law.

We reserve the right to remove content that we believe violates these Terms or is otherwise inappropriate.

9. Intellectual Property

The content on this website, including our brand name, logos, photographs, product images, graphics, designs, text, videos, and other materials, belongs to Gavvya Farms or is used by us with permission.

You may view and use our website for your personal shopping purposes.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without our prior written permission, unless permitted by applicable law.

Nothing in these Terms gives you ownership of our intellectual property.

10. Third-Party Services and Links

Our website may use or connect with services provided by third parties, including Shopify, payment providers, shipping companies, analytics services, advertising platforms, and social media services.

We may also provide links to third-party websites.

These third parties operate under their own terms and privacy policies. We are not responsible for the content, security, availability, or practices of third-party websites or services that we do not control.

Your use of those services may be subject to their own terms.

11. Website Availability

We do our best to keep our website available and working properly, but we cannot guarantee that it will always be available, uninterrupted, or completely free from errors.

From time to time, we may need to temporarily suspend or restrict access to the website for maintenance, updates, security reasons, technical issues, or other operational reasons.

We may also modify or discontinue parts of our website or services when necessary.

12. Errors and Corrections

Sometimes information on our website may contain typographical errors, inaccuracies, or omissions relating to product information, pricing, availability, promotions, or other details.

We reserve the right to correct these errors and update information when necessary.

If an obvious error affects an order that you have placed, we may contact you to discuss the appropriate solution.

13. Limitation of Liability

To the extent permitted by applicable law, Gavvya Farms will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including internet interruptions, technical failures, shipping delays, natural events, or actions of third-party service providers.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or expenses arising from your violation of these Terms, misuse of our website, or violation of another person's rights.

This does not limit any rights you may have under applicable consumer-protection laws.

15. Privacy

Your privacy is important to us.

Our Privacy Policy explains what personal information we collect, how we use it, how it may be shared, and the choices and rights that may be available to you.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

16. Changes to These Terms

We may update these Terms of Service from time to time.

When we make changes, we will publish the updated Terms on this page and change the "Last updated" date.

Your continued use of our website after updated Terms are published means that you accept the updated Terms, to the extent permitted by applicable law.

If you do not agree with an updated version of these Terms, you should stop using our website.

17. Governing Law

These Terms of Service are governed by the laws applicable in India, without limiting any mandatory consumer or other legal rights that may apply to you.

Any disputes will be handled in accordance with applicable Indian law and the jurisdiction of the appropriate courts.

18. Contact Us

If you have any questions about these Terms of Service, your order, or our services, please contact us.

Gavvya Farms
Birakhedi, Barnagar
Ujjain, Madhya Pradesh, India – 456771

Email: gavvyaagrotech@gmail.com